Referral Guide
The Referral Guide helps staff facilitate referral conversations, collect the information they need to search for appropriate programs, and ensure successful referrals are made and sustained.
It includes a three-step process for making referrals drawn from best practices across the system, a tip sheet to help staff better leverage existing resource directories like NYC Well and NowPow, and a family-facing worksheet (see left) to ensure youth and family service preferences are accounted for.
WHEN TO USE THIS GUIDE
Use the Referral guide whenever the family or youth needs a referral to another therapeutic or support service.
OTHER GUIDES
HOW TO USE THE GUIDE
THE INTAKE GUIDE HAS THREE PAGES
How to Refer Instructions
NYC Well and NowPow Tip Sheet
Youth & Family Choice Worksheet
PAGE 1
HOW TO REFER INSTRUCTIONS
Read the instructions on the first page to understand how to use the guide and included sections for making referrals.
Reference this page if you have questions about how to use and where to find the guide.
PAGE 2
NYC WELL AND NOWPOW
Use this tip sheet to learn how to search for referrals options with NYC Well and NowPow.
The tip sheet includes instructions on how to access both referral platforms and tips from providers on how to make successful referrals.
PAGE 3
YOUTH & FAMILY CHOICE WORKSHEET
Use the worksheet with families and youth to facilitate referral conversations and collect information about eligibility, service needs, and provider preferences.
Then, incorporate the identified preferences of the worksheet into your considerations when searching for referrals.
